News Release Page Title

8 February 2006

POSTAL DISPUTE AND BENEFIT PAYMENTS ADVICE

The Social Security Agency has issued further advice to customers affected by the ongoing postal dispute.

Customers who would normally expect to receive their benefit payment through the post should from Friday 10 February collect their payment direct from the nearest Post Office to which they live.

Customers will be required to provide proof of identity such as a passport, driving licence, telephone or electricity bill, mortgage statement or cheque book. Anyone who is unsure of their nearest Post Office should telephone their local Social Security Agency office.

Customers whose postal delivery service is operating normally or whose benefit is paid directly in to their bank or Post Office Card account are unaffected and will continue to receive their benefit payments as normal.

The Agency will issue further advice should there be any change to these arrangements.


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